Privacy Policy

On behalf of the nursing college (the "institution") that licenses Clineum, we process:

• Student records: name, enrollment number, contact details, date of birth, gender, address, guardian/parent contact information
• Academic data: attendance, exam results, grades, clinical rotation hours, uploaded documents
• Financial data: fee challans, payment status, transaction references (we do not store full payment card or wallet credentials — payments are processed directly by JazzCash and Easypaisa)
• Staff and faculty records: name, role, designation, qualification, contact details
• Usage data: login activity, audit logs of actions taken within the platform

We do not collect or store patient health information (PHI) relating to any hospital patient a student may encounter during a clinical rotation. Any patient identifiers referenced in clinical logs are one-way hashed before storage.

• To operate the core functions of the platform: attendance tracking, fee management, examinations, clinical rotation logging, and academic reporting
• To send SMS, WhatsApp, and email notifications the institution or a parent/guardian has requested (fee reminders, exam results, attendance digests)
• To generate compliance reports requested by the institution, including Pakistan Nursing Council (PNC) audit summaries
• To issue and verify blockchain-based academic credentials via the Cardano Veridian network, where the institution has enabled this feature
• To improve platform reliability, including automated error monitoring

We share data with the following processors, only as needed to deliver the service:

Academic and financial records are retained for the duration of the institution's subscription and for a reasonable period afterward to satisfy regulatory and audit obligations. An institution may request deletion of its data by contacting us, subject to any legal retention requirements (e.g. PNC recordkeeping rules).

Data is encrypted at rest and in transit (TLS 1.3). Sensitive fields (CNIC numbers, bank details, payment gateway credentials) are additionally encrypted at the application layer. Access to student and financial data is restricted by role-based access control, and every tenant institution's data is isolated from every other institution's data at the database level.

Students, parents, and staff may request access to, correction of, or deletion of their personal data by contacting their institution's administrator, who can action the request within Clineum, or by contacting us directly at the address below.

Globotech Solutions, Karachi, Pakistan
For privacy inquiries, contact your institution's Clineum administrator, or reach us via the contact details provided in your institution's onboarding agreement.